Shipping policy

* P.O. Box address or the military address is unable to deliver.

  

Below countries currently are not included for our international shipping

Argentina, Aruba, Ascension Island, Belarus, Bosnia & Herzegovina, British Indian Ocean Territory, Brunei, Cambodia, Cook Islands, Costa Rica, Cyprus, Faroe Islands, Fiji, French Polynesia, French Southern Territories, Georgia, Guatemala, Guernsey, Iceland, Jersey, Kiribati, Liechtenstein, Montenegro, Morocco, Myanmar (Burma), Nauru, New Caledonia, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territories, Peru, Pitcairn Islands, Samoa, Serbia, Solomon Islands, South Georgia & South Sandwich Islands, Tokelau, Tonga, Tristan da Cunha, Tuvalu, U.S. Outlying Islands, Mariana Islands, Vanuatu, Wallis & Futuna

 

We strongly believe in "quality made affordable", and it's reflected in every step of our manufacturing and shipping process. After passing a thorough internal quality control check, our products are shipped out from our factories in Vietnam, China, and the Philippines. We always back our quality 100% and believe you will fall in love with your RENEWED RINGS products!

Please also note that it may take up to 24 hours for your tracking link to update. If you did not receive a shipping confirmation or you have any questions about your order, send us an email at service@renewedrings.com.

 

Countries & Charges

Our order processing and shipping procedures are split into two steps.

• Order Processing: This is when we prepare your order for shipment. This entails checking the stock of your order, in some cases securing more stock, and ends with a thorough product quality inspection check.
• Shipping: This is when your order leaves our warehouse and heads to you! Shipping time can vary depending on your location and shipping method.

Shipping and Customs FAQ

• What if I need to change my order?

Reach out to our customer service team at service@renewedrings.com and we’ll see what we can do! Please note: we can't always correct user errors made at checkout, but we will do all we can to rectify any issues.

• Are Taxes and Customs Duties included in the checkout?

Taxes and customs duties are not included in checkout. When the package arrives in your country, the delivery company will contact you in regard to the amount of taxes/duty you will be responsible for.

• My product was lost in transit. What should I do?

We're so sorry to hear that! Reach out to our customer service team at service@renewedrings.com and we'll try to locate it for you. Please note: we are not responsible for items lost in transit, but we’re happy to help you look for your package.

• I accidentally shipped my order to the wrong address - What should I do?

If you notice that your order is going to the wrong address after it has shipped, and is being shipped via UPS, we recommend logging into UPS and re-routing the shipment via their portal. This is the best way to guarantee the shipment gets to the proper address. If that is not an option, give us a shout at service@renewedrings.com and our customer service team will do what they can to help.

Please note: we can't always correct user errors made at checkout, but we will do all we can to rectify any issues!